Acceptable Use Policy

1. About the Policy

As part of our aim to provide a quality service at a reasonable price to all our users, we have implemented this Policy to ensure that each subscriber's use of the Service:
Meets legal requirements;
does not unreasonably interfere with other subscribers;
and does not unreasonably impact on our ability to provide the Service.
In this document, the following words have these meanings:
you means a subscriber to the Service, or any person who accesses the Service using the subscriber's access details;
Policy means this document, as may be amended by us from time to time on 14 days notice;
Service means any service provided by us, together with associated services and software such as email facilities, web space and customer support.

2. When this Policy comes into effect

This Policy applies immediately if you are a new subscriber to the Service. For current Users, this Policy applies 14 days after this Policy is posted on our website. If any changes are made to this policy by us, these changes come into effect 14 days after the revised policy is posted on our website.

3. Security

3.1 Passwords
You must keep confidential the password you use to subscribe to the Service. You remain responsible for any use of the Service made using your password.
3.2 Unauthorised access
You must not attempt to obtain unauthorised access to any computer system, including unauthorised access to our system (for example, by attempting to use the account of another user).
3.3 Attacks on third party systems
You must not participate in any attempt to cause any computer system (including our system) to malfunction, whether by way of viruses, worms, trojan horses, denial of service attacks or otherwise.

4. Illegal and infringing use

You must not use the Service to breach any applicable criminal laws or to infringe on the rights of a third party. This includes, without limitation:
fraudulent, deceptive or illegal activity;
infringement of copyright, trademarks or other intellectual property rights;
infringement of laws relating to censorship and classification of material;
using the Service to create, forward or distribute defamatory statements.

5. Inappropriate use of resources

The Service is provided for the benefit of residential users and is not designed or intended for commercial use or for use as a permanent connection. You must not:
use software (such as automated agents) to maintain a connection or to reconnect when you are not personally using such connection;
download software or other material for sale, distribution or other non-personal use;
attempt to make more than one simultaneous connection to the Service;
stay connected to the Service continuously for an unreasonable amount of time, or download or upload an unreasonable volume of data, given the purposes for which the Service is provided to you and the usage
patterns of other users (for example, staying connected continuously for several days, or downloading gigabytes of data in a short period).
We reserve the right to disconnect or separate into a separate pool the users that stay connected to the Service continuously for an unreasonable amount of time, or download or upload an unreasonable volume of data, given the purposes for which the Service is provided to you and the usage patterns of other users (for example, staying connected continuously for several days, or downloading gigabytes of data in a short period).

6. Electronic Mail

We set limits on the size of emails sent to or by you using your ispOne email account, the period for which email messages can be stored on ispOne servers and the maximum disk space that will be allotted on ispOne servers for your Service. The email account mail limit quota is 10MB.

6.1 We may reject any electronic mail message sent by you or addressed to you using your ispOne email account if:

the size of the mail message addressed to you (including attachments) exceeds your Mail Quota;
the size of the mail message sent by you (including attachments) exceeds 10 MB;
the total of your undeleted messages (including attachments) exceeds your Mail Quota; or
you have not deleted the message within 90 days of it becoming available to you (whether read or unread). We recommend that you delete emails on a regular basis. Once deleted, the message will not be able to be retrieved.

6.2 We will delete any electronic mail message in your ispOne email account where the message has been stored in the;
Filtered folder 21 days after the message becomes available to you.

6.3 If we delete any electronic mail messages in your ispOne email account under the terms of this agreement we are not required to notify you or the sender of the mail message(s).

6.4 If your Service is cancelled, we may delete any stored or received emails in your mailbox.

7. What happens if you breach this Policy?

If we believe on reasonable grounds that you have breached this Policy, we may (but is not obliged to) take one or more of the following steps:
suspend your access to the Service indefinitely or for a specific period;
place time or download limitations on your use of the Service;
terminate your access to the Service and refuse to provide the Service to you or your associates in the future;

if we consider that you are in breach of Section 5 of this Policy (Inappropriate Use of Resources, we may (in addition to other steps set out above) place you in a separate pool of users with similar usage patterns in order to free up resources for other users;
inform appropriate government and regulatory authorities of suspected illegal or infringing conduct; and
delete or edit any of your data (including webpage content) stored on our computer systems.