broadband customer story
Moving from Dialup to Broadband was life changing! I can do so much more on the Internet now, including keeping in touch with family through Skype!

Overview

ADSL Broadband delivers Internet through your phone line. It is the most reliable way to connect to the Internet and offers super fast download speeds. To keep things simple, we have 3 Broadband plans to choose from: FAST, FASTER and FASTEST. Each plan offers a different download speed and will affect how quickly you can view web pages, and how effective applications such as Skype work.

Download speedSpeed comparison

The plan you choose should depend on what you want to be able to do on the Internet. To get an idea of what the difference in speed means, check out our speed comparison chart by clicking on this image.

Availability

Check whether ADSL broadband is available from your local telephone exchange, just enter your full phone number in the format of: 0312345678

Phone Number  

If you already have Broadband with another provider, in most instances we can transfer you over to our network. You must make sure you do not cancel your service before we transfer you. We recommend that you check with your current provider first to make sure you do not have any contractual obligations that will leave you out of pocket. We will do everything else for you.

Plans & Pricing

 

  Fast Faster Fastest
Monthly Fee (when you have Home Phone or Mobile phone with ONEseniors) $29.95* $49.95* $69.95*
Monthly Fee (when you have Home Phone AND Mobile phone with ONEseniors) $19.95* $39.95* $59.95*
Download speed
(up to)
256Kbps 1.5Mbps 20Mbps
Broadband Modem
($16.50 shipping fee applies)
FREE
Download Limit Unlimited downloads (Web only)^
Contract Term You choose! 24 month contract or no contract with a $90 exit fee
Connection fee (one off) $90
Perfect... for general browsing and light use. You won’t experience the drop outs that you might experience with Dialup for downloading large files, streaming content and Skype video, great if you chat to people online. for the fastest, most reliable Internet connection availble. Great for multiple users, and catch up TV.
  More Info

Join Now
More Info

Join Now
More Info

Join Now

 

Great news! We have reduced the price of our Fastest plan by $10! You can now enjoy a download speed of up to 20Mbps from just $69.95 per month!

Important Information

* You will receive a $5 discount on the price of your Broadband when you have either a Home Phone or a Postpaid Mobile Phone service with us. You'll save $15 per month on the cost of your broadband if you have both services with us! Your Mobile phone service must be on one of our current Postpaid mobile plans.

We want to be upfront about how much you will have to pay so that you don’t get bill shock when your first invoice arrives. Here is an outline of all the costs associated with getting set up with Broadband Internet:

Your first invoice may not show your hardware costs straight away, but it will show your set up fee and a pro rata amount for your first month of ADSL, depending on when your service goes active.

Our Broadband plans come with a choice of contract term. You can choose from a 24 month contract, or if you don’t like being tied into a contract, select our no contract option - you simply have to give us 2 months notice when you want to leave and pay an exit fee of $90.

Speeds quoted are between your location and the exchange serving your location. Actual download and upload speeds will vary based on numerous factors, such as condition of wiring at your location, computer configuration, Internet and network congestion, and speed of website servers you access, among other factors. Speed and uninterrupted use of service are not guaranteed. Not available to all customers in all areas.

If you find your Internet connection is too slow, you can upgrade to a faster download speed at any time (plan change fee applies).

^Web only means you can browse and download as much as you like, whether you want to watch Internet videos, check things out on YouTube, abc iview, catch up TV etc. You also have unlimited use of Skype and Skype Video calling along with Online Gaming. The plans do not permit Peer2Peer download sites (usually unofficial or illegal sites) Usenet/newsgroups or VPN. For most consumers these applications are not a concern, however, if you have a specific use for your internet connection that you suspect could be related to the above restrictions please clarify with a sales representative before setting up a service with ONEseniors.

Acceptable use policy applies to all broadband plans in conjunction with our traffic management policy to ensure a consistent user experience.

You should take the time to read the Summary of Terms information when deciding if our ADSL Broadband plans will suit your requirements click here to view them. Full terms and conditions can be viewed on the Terms and Conditions page of this website.

Hardware

For all new connections, we will supply you with a free standard Netcomm modem - model NB6, this will be sent to you directly from our supplier and usually arrives the day before your connection is due to go active.

Netcomm NB6If you want to get even more out of your Broadband and access the Internet virtually anywhere around the house, you can upgrade to a wireless modem, perfect if you have multiple computers or a laptop. For just $50 (plus $16.50 shipping) you can upgrade from a standard NB6 modem to a wireless NB604N modem. With a RRP of $117, this is great deal only available at signup!

You may need to buy splitter filters. One splitter filter is required for every phone socket where a phone device (e.g. phone handset, Foxtel box, fax machine) is plugged in. Splitters enable you to use your landline phone at the same time as being on the Internet, without interrupting your Internet connection. These are $13 each and including the splitter used for the modem, you should have no more than 4 plugged in around the house.

Paper application

If you want to sign up by paper application click here.