Technical Support

Our technical support staff have composed a comprehensive repository of relevant support guides for TADAust Connect services to give you the answers to your questions online at anytime of the day or night.
Please check these support guides before calling our techinical support lines.

Note: ispOne supply the network for TADAust Connect, however all support is handled by our own competent support team. There is no need to contact ispOne.

The following support guides may help you with setting up your dialup or email accounts. Throughout these guides generic settings are used, please note the following:

• MyAccount - is used to represent an account name, you should use TADAust Connect instead.
• 0123456789 - is used to represent the dial in number, you must use 0198308020.
• user@isp.com.au - is used to represent usernames, you must use your user@tadaust.org.au name.
• smtp.isp.com.au - is used to represent the outgoing (SMTP) server, you must use smtp.tadaust.org.au.
• mail.isp.com.au - is used to represent the incoming (POP3) server, you must use mail.tadaust.org.au.